Administrative Recruiting | Data Entry Staffing | Customer Service Employment | Receptionist Services

Administrative

Administrative Assistant

Administrative Assistant responsibilities include performing administrative and office support activities for individuals or for groups of individuals with similiar positions. Duties may include fielding telephone calls, receiving and directing visitors, word processing, filing, and faxing. Extensive software skills are required, including all Microsoft Office Suite programs, as well as internet research abilities and strong communication skills. Staff in this category also may have the title of department assistant, coordinator or associate.

Executive Assistant

Executive Assistant responsibilities include performing administrative duties for executive management. Usually requires three or more years of directly related administrative experience. Duties may include screening calls, making travel and meeting arrangements, preparing reports and financial data, training and supervising other support staff, and customer relations. Requires strong computer and internet research skills, flexibility, excellent interpersonal skills, project coordination experience, and the ability to work well with all levels of internal management and staff, as well as outside clients and vendors.

HR Manager

Human Resource Manager duties include developing, maintaining and administering HR and personnel management programs encompassing all aspects of employee/labor relations. Responsibilities include employment, salary administration, benefits, training, EEO, HR planning and other personnel policies. This is the top personnel position at this operating location. Incumbent must spend 100% of time in personnel responsibilities and must make key contributions to development of personnel policies.

Office Manager

Office Manager duties include coordinating the administrative aspects of an office. Analyzing and organizing office operations and procedures, including accounting/bookkeeping, typing, filing, purchasing of office supplies and other clerical services. Requires strong communication skills and some accounting knowledge. May include supervision of office administrative staff.

Customer Service

Call Center Manager

Call Center Manager duties include hiring, training and managing members of the customer service department or call center. Also, reesolving escalated or difficult issues regarding client complaints and other matters; and working closely with managers in other departments, such as sales, on updating policies and procedures for client service.

Customer Service Lead

Customer Service Lead duties include receiving and placing telephone calls; maintaining solid customer relationships by handling their questions and concerns with speed and professionalism; performing data entry and using software programs. Also may require research skills to troubleshoot customer problems. Excellent communication abilities and proven alphanumeric data entry skills are essential.

Customer Service Representative

Customer Service Representative duties include those described for customer service/call center representative but require stronger work experience for each function. Additional duties may include proactive communication with customers and clients via telephone, e-mail or regular mail; managing database records,;drafting status reports on customer service issues; and supervising staff.

Inside Sales Representative

Inside Sales Representative duties include working with sales team and implementing sales goals through effective communition and sales techniques. Also, perfoming most sales duties via phone, email and internet. Proficient in all Microsoft Office Suite software, and has minimum one plus years experience with direct inside sales.

Data Entry

Data Entry Operator

Data Entry Operator duties include inputing information from a variety of sources into a computer database. May involve taking customer orders and entering them into a tracking system. Also, using keyboard controlled data entry device, ranging from keypunch machine to computer terminal and transcribing data into a form suitable for computer processing and verifying accuracy of information.

Transcriptionist

Transcriptionist duties include transcribing medical records, operative reports, discharge summaries, letters or case files. Distributing copies of documents as needed. Strong typing and computer skills required. Knowledge of medical or legal terminology preferred.

Word Processing Operator

Word Processing Operator duties include creating, editing and proofing a variety of documents, including transcribed audio tapes. Proficiency with the latest word-processing software is required. Must be able to establish a filing system to retrieve and revise documents.

Office Services

File Clerk

File Clerk duties include performing basic clerical tasks, such as arranging documents, letters, memorandas and invoices. Also, operating office equipment, including copier and fax. Some data entry and general office worked also performed.

Image Specialist

Image Specialist duties include sorting and preparing documents for imaging; scanning documents and verifying images are correctly processed. Strong knowledge of imaging and scanning computers and direct experience with electronic documents. Extensive knowlege of Microsoft Office suite and Adobe Acrobat.

Mailroom Clerk

Mailroom Clerk duties include preparing incoming and outgoing mail for distribution. Also, using hand or mail handling machines to time, stamp, open, read, sort and route incoming mail; and address, seal ,stamp, fold, stuff, and affix postage to outgoing mail or packages. Duties may also include keeping necessary records and completed forms.

Records/File Clerk

Records/File Clerk duties include performing basic clerical tasks, such as systematically arranging letters, memorandas, invoices and other indexed documents according to an established system. Also, operating office equipment and completing general office work. Additional duties may include answering telephones and some data entry.

Switchboard/Receptionist

Front Desk Coordinator

Front Desk Coordinator duties include managing the company's lobby area, greeting and directing all visitors, including vendors, clients, job candidates and customers. Also, ensuring completion of paperwork; sign-in and security procedures; handling special administrative projects, as well as overflow work from department and executive assistants. Depending on the size of the firm, also may answer incoming calls.

Receptionist

Receptionist duties include greeting visitors, handling incoming calls and performing general administrative duties. Also may assist other administrative staff with overflow work, including word processing, data entry and Internet research tasks.

Switchboard Operator

Switchboard Operator duties include placing, receiving and routing a high volume of calls through an electronic switchboard. Also, supplying information to callers, relaying messages and announcing visitors.